Terms and Conditions

Bookings & Lessons

  • Driving lessons are subject to instructor availability. Learning Pedals Driving school will always endeavour to schedule lessons as conveniently as possible.
  • All clients should be contactable prior to their lesson as the Instructor will call or sms on arrival.
  • Clients should always bring their respective licences/permits and/or logbooks to all lessons. Failure to bring the necessary documents may result in the postponement of the lesson and may incur a charge.
  • It is the Client’s responsibility to ensure they have any necessary items such as corrective eye wear when driving.

Cancellations

  • Unless specified differently, Learning Pedals Driving School requires 24 hours notice of any cancellation or postponement of lessons.
  • Unless specified differently, Learning Pedals Driving School requires 3 days notice of any cancellation of a Drive Test.
  • Failure to cancel within the necessary timeframe may incur 100% of the Lesson/Drive Test cost.
  • In the event where a client has cancelled more than twice with inadequate notice, Learning Pedals Driving School reserves the right to request prepayment for any future lessons.

Payments & Refunds

  • Payments are due at each lesson with the exception of packages which have been prepaid.
  • Payment can be made by cash, Electronic Funds Transfer (EFT) or by credit/debit cards. EFT payments are required to be made prior to the lesson. Learning Pedals Driving School reserves the right to request a receipt number and details of such payments. Credit/Debit card payments will incur a 1.75% surcharge.
  • All packages are required to be paid in full at the first lesson of the package.
  • Clients who book for a Drive Test with no lessons prior to the day of the test will be requested by the allocated Instructor to make the required payment at least 5 days prior to the scheduled Drive Test. Payments must be notified to the Instructor. Failure to make the payment within this timeframe will result in the booking being cancelled by the Instructor.
  • Clients who book for a Drive Test with no lessons prior to the day and who are within 5 days of their Drive Test will be requested by the allocated Instructor to make the required payment within 2 hours of the booking. Payments must be notified to the Instructor. Failure to make the payment within this timeframe will result in the booking being cancelled by the Instructor.
  • All refunds will occur in the form of an Electronic Funds Transfer made to the Client’s requested Bank Details. Client to provide details.
  • In the event of a prepaid package which has already commenced, the refund will be less a $25 Administration Fee and less the lessons undertaken. Lessons undertaken will be charged at the full single lesson price.
  • Within the above general guidelines, we are flexible to consider payment options to help you and create a Win-Win situation. It is at Learning Pedals Driving Schools’ discretion to enter into payment plans with Client.

Drive Tests

  • On the day of the Drive Test, it is the Client’s responsibility to have all necessary documentation as required by VicRoads. This can be checked at the VicRoads website www.vicroads.vic.gov.au.

Specials/Offers

  • Learning Pedals Driving School reserves the right to run Specials and Promotions with variations to these Terms and Conditions.
  • Where Learning Pedals runs a promotion with no specified Terms and Conditions, these Terms and Conditions will be considered to be in effect.

Prices & Packages

  • While Learning Pedals Driving School endeavours to provide prior notice of impeding price changes, Learning Pedals Driving School reserves the right to change prices as deemed necessary.
  • Packages are valid for 3 months unless otherwise stated.
  • Packages are non-transferable between individuals and/or instructors.

Special Terms and Conditions for the Intense Drive Test Preparation Lessons and Packages

  • These packages must be completed within a 6 week timeframe.
  • Pickup location for all lessons and Drive test must be at the respective VicRoads location or must be within 2km of the respective VicRoads.
  • Packages are non-transferable between individuals and/or instructors.
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